InMyWork F.A.Q.
What You Most Need to Know About Our Service to Find Answers
Inmywork is a professional illustration website on which our team takes orders for various illustrations and graphical designs (scientific illustrations, image and figure polishing, data visualization, design, layout, etc.). You can visit some of our previous samples in our portfolio. Besides, we have already prepared a bunch of ready-made and free vectors in 2-D and 3-D format for you to assemble yourself.
Our illustrations include different kinds of scientific fields such as chemistry, biology (cellular and molecular, genetics, botany, zoology), medical branches (anatomy, physiology, embryology), pharmacology, dentistry, physics, astronomy, and of course, any fields in which you have done any kind of research or found something new and desire to picture its model or procedure.
The Inmywork team keeps your data safe and secure since most orders have not been published publicly. Nevertheless, if you still have any concerns about your data, there would be no obligation to send the whole article; delivering the abstract of your article or the main idea of the project to us sounds enough.
There are two main ways you are able to contact us: 1- by going to the “contact us” section; 2- there would be the possibility of immediate chat in the Fiverr platform if you register in customized Fiverr.
Fiverr is a website that provides a platform to offer better and more convenient services to customers to better communicate with designers and illustrators, offer the possibility of editions based on customer preference, and guarantee the customer’s payments at the highest standard.
The Inmywork team will always be delighted to have faithful customers. Moreover, our loyal and permanent customers would benefit from discounts!
We have already prepared several prices based on the type of ordering on our website in the pricing section. However, the price might be different for your project based on the complexity or due time. After contacting us, we will estimate the cost and send you the bill.
The possible and available payment methods are Credit/Debit Card, PayPal, Apple Pay, Google Pay, and Wire Transfer on the Fiverr platform.
The Fiverr platform will guarantee your payment.
Fiverr is a website that provides a platform to offer better and more convenient services to customers to better communicate with designers and illustrators, offer the possibility of editions based on customer preference, and guarantee the customer’s payments at the highest standard.
The Fiverr website takes 9% of the project’s price as a service fee.
Of course! The invoice will be sent to your registered email address as you go to your account’s billing setting and tick the checkbox in Fiverr next to CTA, “Send me an invoice via email.” Besides, the fee you paid to Fiverr will be written in your invoice.
We cannot customize invoices to show more or less information than your current invoice.
We are afraid not! You should first go through the payment process in Fiverr until your order can be initiated. Only after you receive the favorable result of your project and then declare your approval will your payment be deposited into our account.
You would be able to cancel the project on the condition that just a few steps of designing have been progressed. Nonetheless, you would rather call the Inmywork support team.
If you decide to cancel your order after paying the price, you could inform us of your cancellation request and take back the payment. In this case, the deposited guaranteed money in Fiverr would return to your Fiverr account.
It all depends on the kind and complexity of the project. Based on your illustration and the availability of our team members, the time could be flexible. You do not need to be worried! Your project will be done as soon as possible.
In order to fully perceive the content, the best method is to sketch your idea on a piece of paper and then send it to us. If this is not possible, you could send the article’s abstract or any straightforward explanation about your idea. If you have any specific style of design or illustration (for instance, 3D design, vector design, or digital painting illustration), you had better address some related or analogous samples to us.
Depending on the project, five further revisions will commonly take place.
We will be there for you!
Typically, urgent ordering is possible if the customer makes the payment; in a few cases, based on the workload of the Inmywork team, we may have no option but to reject.
Precise dimensions of the desired design should be announced while the magazine or any other publishing platform considers specific sizes.
In some circumstances, TIFF and EPS formats could be delivered to the customers.
Some 3D models are free of charge, and for some others, you should pay little expense.
For all the information you might require about the 3D model package, we recommend you download the user’s guide PDF before purchasing any model.
The Inmywork team has made all its efforts to prepare a straightforward guideline for easily making use of the model package. Furthermore, several instructional articles can be found on the Inmywork website and the blog.
You are required to purchase Adobe Stager Software. By yourself or through your company or university, you would be able to buy the software.
Adobe Stager software’s price is 20.99 US$ monthly and 239.88 US$ annually. Adobe’s online store is available for purchase. (Buy now)
Yes. The 3D models to be downloaded from Inmywork’s website are compatible with all Adobe Stager versions.
Of course. Different models and packages would be progressively updated, and probably more of them would be available in the future.
A guideline PDF can be downloaded right after you download the 3D models. In the meantime, all required instructions can be easily found on the Inmywork blog.
Yes, all the info guides are free of charge.
Indeed, yes. There is the possibility of integrating some models of Adobe Stock with Inmywork 3D models.
At the time being, we are afraid not. However, we welcome your request to be sent to [email protected] in order to inform you of our further decisions about accepting the models.
Using 3D downloaded models is only permissible for the customers or the research group members who have already bought them. Any kind of trading or delivering models to other research groups is not permitted.
Some 2D models are free of charge, and for some others, you should pay little expense.
For all the information you might require about the 2D model package, we recommend you download the user’s guide PDF before purchasing any model.
The Inmywork team has made all its efforts to prepare a straightforward guideline for easily making use of the model package. Furthermore, several instructional articles can be found on the Inmywork website as well as the blog.
2D models mainly include cellular and molecular biology.
2D model formats are presented as PNG, which holds no background and is transparent.
No indeed. These kinds of formats are not delivered to the customers.
Of course, you can. The 2D models could be comfortably assembled on PowerPoint to illustrate your favorable design.
Of course. Different models and packages would be progressively updated, and probably more of them would be available in the future.
A guideline PDF can be downloaded right after you download the 2D models. In the meantime, all required instructions can be easily found on the Inmywork blog.
Yes, all the info guides are free of charge.
At the time being, we are afraid not. However, we welcome your request to be sent to [email protected] to inform you of our further decisions about accepting the models.
Using 2D downloaded models is only permissible for the customers or the research group members who have already bought them. Any kind of trading or delivering models to other research groups is not permitted.