InMyWork F.A.Q.

What You Most Need to Know About Our Service To Find Answers

Inmywork is a professional illustration website in which our team takes orders for a variety range of illustration and graphical designs (scientific illustrations, image, and figure polishing, data visualization, design, and layout, etc.). You can visit some of our previous samples in our portfolio. Besides, we have already prepared a bunch of ready-made and free vectors in 2-D and 3-D format for you to be assembled by yourself.

Our illustrations include different kinds of scientific fields such as chemistry, biology (cellular and molecular, genetics, botany, zoology), medical branches (anatomy, physiology, embryology), pharmacology, dentistry, physics, astronomy, and of course, in any fields in which you have done any kind of research or found something new and desire to picture its model or procedure.

Inmywork team is well and totally aware of keeping the whole data safe and secure since most of the orders have not been published publicly. Nevertheless, if you still keep any concern about your data, there would be no obligation for sending the whole article; Delivering the abstract of your article or the main idea of the project to us sounds enough.

There are two main ways you are able to contact us: 1- by going to “contact us” section; 2- there would be the possibility of immediate chat in Fiverr platform if you register in customized Fiverr.

Fiverr is a website which provides a platform to offer better and more convenience services to customers as a means to better communication with designers and illustrators, the possibility of editions based on customer’s preference, and also guarantee the customer’s payments at the highest standard.

Inmywork team will be always delighted to have faithful customers; Moreover, our loyal and permanent customers would benefit from some sorts of discounts!

We have already prepared several prices based on the type of ordering on our website in the pricing section. But for your project, based on the complexity or due time, the price might be different. Just after you contact us, we will estimate the cost and send you the bill.

The possible and available payment methods are Credit/Debit Card, PayPal, Apple Pay, Google Pay, Wire Transfer on the Fiverr platform.

The Fiverr platform will guarantee your payment.

Fiverr is a website which provides a platform to offer better and more convenience services to customers as a means to better communication with designers and illustrators, the possibility of editions based on customer’s preference, and also guarantee the customer’s payments at the highest standard.

The Fiverr website takes 2.5 USD for its services.

Of course, you do! The invoice will be sent to your registered email address as you go to your account’s billing setting and tick the checkbox in Fiverr, next to CTA “Send me an invoice via email”. Besides, the fee you had paid to Fiverr will be written in your invoice.

We are unable to customize invoices to show more or less information than what your current invoice shows.

We are afraid not! You should first go through the payment process in Fiverr until your order could be initiated. Only after you receive the favorable result of your project and then declare your approval, your payment would be deposited into our account.

You would be able to cancel the project in the condition that just a few steps of designing have been progressed. Nonetheless, you would rather call the Inmywork support team.

If you decide to cancel your order after paying the price, you could inform us of your canceling request and taking back the payment. In this case, the deposited guaranteed money in Fiverr would return to your Fiverr account.

It all depends on the kind and complexity of the project. Based on your illustration and the availability of our team members, the time could be flexible. Do not need to be worried! Your project would be done as soon as possible.

In order to fully perceiving of the content, the best method is sketching your idea on a piece of paper, then send it to us. If not possible, you could straightforwardly send the article’s abstract or any explanation about your idea. If you have any specific style of designing or illustration (for instance 3D design, vector design or digital painting illustration), you had better address some related or analogous samples to us.

Depends on the project, five times of further edition will be commonly taken place.

Typically, the urgent ordering is probable if the payment would be raised by the customer; excepting that, for the sake of numerous loaded projects of the Inmywork team, we may have no way but to reject.

Precise dimensions of the desired design should be announced while the magazine or any other publishing platforms take into consideration specific size.

In some circumstances, TIFF and EPS formats could be delivered to the customers.

Some 3D models are free of charge and for some others, you should pay little expense.

For all information you might require about the 3D model package, we recommend you download the user’s guide PDF before purchasing any model.

Inmywork team has made all its efforts to prepare a straightforward guideline for easily making use of the model package. Furthermore, several instructional articles could be found on the Inmywork website as well as the blog.

Definitely, you are required to purchase Adobe Dimension Software. By yourself, by means of your company or university, you would be able to buy the software.

Adobe Dimension software’s price is 20.99 US$ monthly and 239.88 US$ annually. Adobe online store is available for purchase. (Buy now)

All indeed. The whole 3D models to be downloaded of Inmywork’s website are compatible with all Adobe Dimension’s versions.

Of course, they are. Different models and packages would be progressively updated and probably more of them would be available in the future.

There exists a guideline PDF to be downloaded right after you download the 3D models. In the meantime, all required instructions could be easily found in the Inmywork blog.

Yes, all the info guides are free of charge.

Indeed, yes. There is the possibility of integrating some models of Adobe Stock with Inmywork 3D models.

At the time being, we are afraid not. However, we welcome your request if be sent to info@inmywork.com in order to inform you of our further decisions about accepting the models.

Using 3D downloaded models are only permissible for the customers or the research group members who already bought the ones. Any kind of trading or delivering models to other research groups is not permitted.

Some 2D models are free of charge and for some others, you should pay little expense.

For all information you might require about the 2D model package, we recommend you download the user’s guide PDF before purchasing any model.

Inmywork team has made all its efforts to prepare a straightforward guideline for easily making use of the model package. Furthermore, several instructional articles could be found on the Inmywork website as well as the blog.

2D models mainly include cellular and molecular biology.

2D model formats are presented as PNG which holds no background and is transparent.

No indeed. These kinds of formats are not delivered to the customers.

Of course, you can. The 2D models could be comfortably assembled on PowerPoint to illustrate your favorable design.

Of course, they are. Different models and packages would be progressively updated and probably more of them would be available in the future.

There exists a guideline PDF to be downloaded right after you download the 2D models. In the meantime, all required instructions could be easily found in the Inmywork blog.

Yes, all the info guides are free of charge.

At the time being, we are afraid not. However, we welcome your request if be sent to info@inmywork.com in order to inform you of our further decisions about accepting the models.

Using 2D downloaded models are only permissible for the customers or the research group members who already bought the ones. Any kind of trading or delivering models to other research groups is not permitted.

If you have any questions, contact us.

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